We help independent practices and labs get more from their in-house billing teams, starting with a free 3-minute check.
Free 3-minute check
How does your billing team measure up?
Answer six quick questions and you get:
Your results on screenYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
A case study on in-house billing teamsSent with your report.
Six quick questions, no contact details. Your results appear on screen right away.
Healthcare operations and automation since 2016, including about 80,000 transactions automated each month in one lab engagement.
Step 1 of 6
Please don’t enter patient information. We never ask for it.
What best describes your organization?
More from the team you have. We find where your billers’ time goes and move routine work into the systems you already own. Your team can then focus on the claims that need judgment.
Experienced people, start to finish. We’re a boutique firm, so the consultant you speak with leads your engagement. We work inside your billing system, clearinghouse and payer portals, down to the claim (837) and remittance (835) files.
Recommendations your team can use. Every engagement ends with written recommendations and a clear plan. Projects start at $1,500.
How strong practices measure up. A rough guide from published practice guidance (AAPC; ACAAI, 2016; AAFP; checked Oct and Nov 2026). It isn’t a measure of how practices perform today; specialty and payer mix move every number.
Measure
Published typical range
Published level for strong practices
Claims denied the first time (share of claims denied on first submission)
5–10%
Under 5% (AAPC)
Days in accounts receivable (A/R) (average days from service to payment)
35–50 (AAPC)
Under 35 (AAPC; ACAAI)
A/R over 120 days (share of open A/R older than 120 days)
12–25%
Under 12% (AAPC)
Collected after contractual adjustments (payments as a share of what you’re owed)
95–99%
99% or more (AAPC; AAFP)
The free 3-minute check shows where your team stands on output; the review covers the rest.
Free 3-minute checkYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
30-minute reviewFree, with an experienced consultant. One recommended next step.
Sources: AAPC, Manage Four Key Revenue Cycle Metrics · ACAAI, How healthy is your practice? (2016) · AAFP, Managing practice finances · CercaLabs
Independent Billing and Denial Audit
Our Revenue Cycle Productivity Audit shows where denials, unpaid claims and manual work cost your team time, from $1,500.
Free 3-minute check
How does your billing team measure up?
Answer six quick questions and you get:
Your results on screenYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
Six quick questions, no contact details. Your results appear on screen right away.
Healthcare operations and automation since 2016, including about 80,000 transactions automated each month in one lab engagement.
What you receive:
A review of denials, accounts receivable (A/R), workflow and biller output, built from your standard reports
A review of your team’s artificial intelligence (AI) tools, data use and policies, with recommendations
Written recommendations, with the opportunities we find and what each would take
An in-house-or-outsource view and a 90-day plan
More than an audit. We look at how the work gets done, not just the numbers. That includes denials by reason and payer, A/R aging, adjustments, charge lag and unused system features.
Independent advice. We don’t sell billing services, so our advice isn’t tied to your claim volume. This is not a coding audit; if you need one, we’ll tell you.
In one engagement, we cleared a 10,000-claim appeal backlog and cut appeal preparation to about 2.5 minutes per package.
Every organization is different. Source: CercaLabs.
Free 3-minute checkYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
30-minute reviewFree, with an experienced consultant. One recommended next step.
Sources: CercaLabs
Medical Billing Automation in Your System
We set up the automation your billing system and clearinghouse already include, so billers work exceptions, not every claim.
Free 3-minute check
How does your billing team measure up?
Answer six quick questions and you get:
Your results on screenYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
Six quick questions, no contact details. Your results appear on screen right away.
Healthcare operations and automation since 2016, including about 80,000 transactions automated each month in one lab engagement.
Use what you already pay for. Most groups have room to grow: in 2024, 62% had automated 40% or less of their revenue cycle (MGMA). The Platform Tune-Up turns on the claim edits, eligibility checks, payment posting and work queues you already have. It starts at $2,500 per system.
Fix the process first. Automating a broken step repeats the mistake on every claim (MGMA). An Automation Build starts at $5,000 per workflow, as a fixed bid scoped in discovery.
Fluent in billing data. We work in the data billing runs on: eligibility (270/271), claim status (276/277), claims (837) and remittances (835).
In one lab engagement, we automated about 80,000 revenue cycle transactions a month without replacing core systems.
Every organization is different. Source: CercaLabs.
Free 3-minute checkYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
30-minute reviewFree, with an experienced consultant. One recommended next step.
Sources: MGMA, Stat poll on revenue cycle automation (Feb. 2024) and MGMA Stat, Oct. 20, 2026 · CercaLabs
Before You Outsource Your Billing
Compare your team’s cost with billing company fees in 3 minutes; under five physicians, outsourcing is usually better value.
Free 3-minute check
In-house or outsourced: which costs less?
Answer six quick questions and you get:
Your results on screenYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
A case study on outsourcing decisionsSent with your report.
Six quick questions, no contact details. Your results appear on screen right away.
Healthcare operations and automation since 2016, including about 80,000 transactions automated each month in one lab engagement.
A clear cost comparison. The free 3-minute check compares your team’s pay and benefits with fees of 4–10% of net collections. That range is one outsourcing vendor’s published estimate (Helpware, 2026).
A straight answer. We don’t sell billing services, so we have no stake in your decision. For very small groups, a billing company is usually the better value. One in-house biller is a single point of failure, and software and clearinghouse costs fall on a small base.
Either way, protect your position. If you outsource, keep ownership of your system, data and payer enrollments, plus a clear data-return clause. If you keep billing in-house, we help your team do more, starting with an audit (from $1,500).
Free 3-minute checkYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
30-minute reviewFree, with an experienced consultant. One recommended next step.
Sources: Helpware, Medical Billing Outsourcing in 2026 · CercaLabs
Lab Billing Help for Independent Labs
We help independent labs with about 2,000+ claims a month get more from their in-house billing teams.
Free 3-minute check
How does your billing team measure up?
Answer six quick questions and you get:
Your results on screenYour numbers against published benchmarks.
Free Productivity ReportA consultant reviews it, then emails it to you.
Six quick questions, no contact details. Your results appear on screen right away.
Healthcare operations and automation since 2016, including about 80,000 transactions automated each month in one lab engagement.
Where lab denials start. Lab denials rose to 11.2% of claims in 2025, from 8.0% the year before (XiFin). Rates vary widely by test type. In 2024, about 32.9% of billed molecular codes were denied, against 6.5% for clinical lab and 5.5% for pathology. Many denials trace back to what the requisition did or didn’t include.
Support for your in-house team. We don’t take over your billing. We focus on denials tied to orders, authorization and medical necessity. We also work old unpaid claims in accounts receivable (A/R).
Starting prices. Revenue Cycle Productivity Audit from $1,500, A/R Rescue Sprint from $2,000, Platform Tune-Up from $2,500 per system.
Fluent in billing data. We work in the data lab billing runs on: eligibility (270/271), claim status (276/277), claims (837) and remittances (835).
In one lab engagement, we automated about 80,000 transactions a month and cleared a 10,000-claim appeal backlog.
Every organization is different. Source: CercaLabs.
